Vusion is the global leader in digitalization solutions for commerce, serving over 350 large retailer groups around the world in North America, Europe, and Asia. The Group develops technologies that create a positive impact on society by enabling sustainable and human-centered commerce
What services does Vusion offer?
Vusion offers a range of solutions including SES-imagotag (ESL & Digital Shelf Systems), VusionCloud (IoT cloud management software), Captana (computer vision and artificial intelligence platform), Memory (data analytics and retail intelligence), Engage (retail media and in-store advertising), and PDidigital (supply chain logistics and industrial solutions).
Products and Services
What are the features of Vusion's products?
The features, technical applicability, and conditions of use for any product sold by Vusion are outlined in a functional description or data sheet available on the Customer Portal.
How does Vusion handle client data?
Vusion ensures that client data is handled in compliance with all applicable data privacy and protection laws, including GDPR. Client data is the sole and exclusive property of the client, and Vusion will not use, edit, or disclose client data without the client's consent.
Warranty and Support
What is the warranty period for Vusion hardware?
The warranty period for any hardware is twelve months starting from the date of invoice. The terms and conditions applicable to this warranty are available upon request or on the Vusion website.
How can I get support for Vusion products?
Support for Vusion products can be accessed through the Customer Portal, where you can find functional descriptions, data sheets, and other relevant documentation.
Partnerships and Collaborations
How does Vusion collaborate with partners?
Vusion includes the customer's company name, logo, and/or brand in a partner or reference list and discloses such lists as well as general information regarding the existence of a business relationship to third parties.
What are the benefits of partnering with Vusion?
Partnering with Vusion allows retailers to transform their physical stores into efficient, intelligent, connected, and data-driven assets, enhancing economic performance, facilitating seamless collaboration, and reducing waste and carbon emissions.
Additional Information
How can I contact Vusion for more information?
You can contact Vusion through their official website or by reaching out to their customer support team.